CBHS Health Fund is seeking a Member Resolutions Case Specialist to manage escalated member complaints and disputes with a focus on fair, timely and member-centered outcomes. You will work with members and internal stakeholders to investigate concerns, analyse information and communicate explicit resolutions.
The role offers hybrid working arrangements, opportunities for ongoing learning and development, and a strong emphasis on improving member experiences and service quality.
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📌 Member Resolutions Specialist: Fair Outcomes & Impact (Parramatta)
🏢 CBHS Health Fund
📍 Parramatta
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