As a Sales Assistant at Trainers, an independent sneaker and streetwear store, you'll play a key role in delivering exceptional customer service while driving sales across our unique range of sneakers, apparel, and accessories. You'll engage with customers to understand their style preferences, offer product knowledge, and ensure an inviting store environment. From maintaining displays to processing transactions, you'll contribute to the smooth daily operation of the store and help build lasting customer relationships that reflect our passion for sneaker culture and streetwear fashion.
Good knowledge of sneaker and streetwear culture is required to effectively engage with customers and provide informed product recommendations.
What you'll be doing
- Providing friendly and knowledgeable customer service
- Assisting customers with product selection and recommendations
- Maintaining stock levels and product presentation to the highest standards
- Processing sales transactions accurately and efficiently
- Actively contributing to the store's sales and marketing initiatives
- Supporting the store manager with day-to-day operations as required
What we're looking for
- Previous experience in a retail or customer service role
- Experience with photoshop and video editing software.
- Experience with Klayvio Email Blast service.
- Minimum of 1+ years retail or customer service experience is required
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work effectively both independently and as part of a team
- Passion for the retail industry and a commitment to providing outstanding customer service
- Australian work rights are required for this position
- Must be available to work weekends as required
What we offer
At Trainers, we are committed to the growth and development of our employees. You will have access to ongoing training and career progression opportunities. We also offer the chance to get commission on sales, Competitive staff discount on all brands in store and also a chance to learn from a thriving independent business. We also offer a monthly commission based if you hit Target
About us
Trainers is a leading retailer of high-quality Streetwear Apparel, Curated Sportswear and lifestyle products, with a network of stores across Sunshine coast. We are dedicated to providing our customers with the best possible shopping experience and supporting an active, healthy lifestyle.