WearelookingforcandidatesbasedintheWaggaWaggaarea,includingthosewithtrade,technical,andhandsonpracticalbackgroundswhomaybeconsideringacareerchange.Peoplewithexperienceinplumbing,carpentry,electricalwork,construction,civils,hospitality,customerservice,manufacturing,andsimilarindustrieshaveallthrivedinthisposition.Safetyisatthecoreofeverythingwedo,andwe’relookingforpeoplewhovalueworkingsafely,followingprocedures,andlookingoutfortheirteammatesandcustomers.

Ifyouthinkthiscouldbeyou,nbncanutiliseyourexperiencetodevelopyouintoaCustomerFieldTechnicianaspartofourinternalworkforce.

Job Expectations

WearelookingforcandidatesbasedintheWaggaWaggaarea,includingthosewithtrade,technical,andhandsonpracticalbackgroundswhomaybeconsideringacareerchange.Peoplewithexperienceinplumbing,carpentry,electricalwork,construction,civils,hospitality,customerservice,manufacturing,andsimilarindustrieshaveallthrivedinthisposition.Safetyisatthecoreofeverythingwedo,andwe’relookingforpeoplewhovalueworkingsafely,followingprocedures,andlookingoutfortheirteammatesandcustomers.Ifyouthinkthiscouldbeyou,nbncanutiliseyourexperiencetodevelopyouintoaCustomerFieldTechnicianaspartofourinternalworkforce.AsaCustomerFieldTechnicianinWaggaWagga,youwillworkindependentlyoncustomerservicefieldtasksacrossarangeofnbntechnologies.Thisroleinvolvesinstallation,repair,maintenance,anddirectcustomerinteraction,primarilywithinhomesandbusinesspremises.Yourdaymayincludetaskssuchasinstallingcopperandfibrecabling,completingcustomerpremisesequipmentinstallations,diagnosingandrepairingfaults,andprovidingahighlevelofcustomerservice.Workinghoursfallbetween7amand7pm,withflexibilityappliedbasedonbusinessneeds.Training,tools,andongoingsupportwillbeprovided.

Abitaboutyourrole





AsaCustomerFieldTechnicianinWaggaWagga,youwillworkindependentlyoncustomerservicefieldtasksacrossarangeofnbntechnologies.Thisroleinvolvesinstallation,repair,maintenance,anddirectcustomerinteraction,primarilywithinhomesandbusinesspremises.Yourdaymayincludetaskssuchasinstallingcopperandfibrecabling,completingcustomerpremisesequipmentinstallations,diagnosingandrepairingfaults,andprovidingahighlevelofcustomerservice.Workinghoursfallbetween7amand7pm,withflexibilityappliedbasedonbusinessneeds.Training,tools,andongoingsupportwillbeprovided.

Abitaboutyou

Previoustelecommunicationsexperienceisnotrequired.Wewillteachyouthetechnicalskillsrequired.Whatmattersmostisyourabilitytoworkwithyourhands,solveproblems,andcommunicatewellwithcustomers.

Youmayhaveabackgroundinatrade,hands‑ontechnicalrole,oracustomer‑focusedenvironment.Experiencefromtradessuchasplumbing,carpentry,electricalwork,generallabouring,construction,mechanicalwork,hospitality,ormanufacturingishighlyvalued.

Youshouldbecomfortableworkingindependently,managingyourtime,andtakingprideindeliveringqualitywork.StrongcommunicationskillsandacurrentandcleanDriver’sLicencearealsoimportant.

Lifeatnbn

Tobepartofnbnistobepartofsomethingbigger.We’vecreatedAustralia’snetwork—anetworkmadeformore.





Ourpioneeringspiritdrivesusforwardeveryday.Together,wehelpliftthedigitalcapabilityofAustraliabyconnectinghomesandbusinesseseverywhere.It’snotjustawayforeveryonetodothethingstheylove,buttransformsthewaytheydothem,andtheopportunitiesavailabletothem.

Amoreinclusiveworkingworld

nbniscommittedtoaninclusive,adaptable,andsupportiveworkplacewhereeveryonecanfeelheard,valued,andrespected.Webelievediverseperspectivesarethekeytounlockinggreateroutcomesandencourageapplicationsfrompeopleofallages,nationalities,abilities,andcultures.That'swhywehaveaReconciliationActionPlan,Accessibility&InclusionPlan;,offer18weeksofpaidparentalleave,areaPrideinDiversityPlatinumEmployer,andhaveactiveemployee-leddiversitypillars.Clickheretoseeourlistofemployeebenefitsandwhywe'rerecognisedasaWORK180EndorsedEmployerforWomen,andtheirEmployerofChoicefor2025.

EqualOpportunitiesforAll

Wechampionequalopportunitiesforallemployees.Ifyouhaveanyaccessibilityrequirementsandwouldliketodiscussadjustmentsfortherecruitmentprocess,pleasedon’thesitatetocontactusbyemailing***********@nbnco.com.auorcallingourRecruitmentAccessibilityEnquiryLineat.Pleasenote,thislineisdedicatedtoaccessibility-relatedenquiriesforthepurposesofrecruitment,andonlyenquiriesrelatedtoaccessibilityadjustmentswillbeanswered.Forothermatters,pleasevisitourContactUspageonourwebsite.

The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assesstheirabilitytoperformthegenuineoccupationalrequirementsoftheposition.

Wechampionequalopportunitiesforallemployees. (duplicate removed)

Pleasenote,thisisapermanentrole.Tobeeligibleforthisrole,youmusthavefullworkingrightsinAustralia.

Wechampionequalopportunitiesforallemployees. (duplicate removed)

Worker Type

Permanent

Time Type

Full time

Field Base Location

Wagga/Albury/NSW Riverina

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📌 Customer Field Technician I Wagga Wagga (Wagga Wagga City Council)
🏢 Nbn
📍 Wagga Wagga City Council