Join a dedicated team supporting high-quality holiday experiences across the beautiful Coffs Coast.

We’re seeking a proactive and reliable team member to help maintain four well-loved holiday parks— ensuring a safe, clean, and welcoming environment for all guests.

This is a diverse and hands-on role, ideal for someone who enjoys working outdoors, takes pride in customer service, and values teamwork in a dynamic setting.

Key Responsibilities

- Welcome and assist guests in line with the park “Meet and Greet” process
- Respond to after-hours accommodation enquiries, bookings, payments, and emergencies
- Maintain park grounds and facilities to a high standard
- Conduct regular patrols and ensure facilities are secure after hours
- Support front-desk staff during end-of-day procedures
- Liaise with trades and security services when required
- Operate plant and equipment in compliance with safety standards
- Report maintenance or operational issues promptly

What You’ll Bring

- Strong customer service and communication skills




- Ability to work independently and respond calmly to after-hours issues
- A versatile, solutions-focused approach to daily tasks
- Basic maintenance knowledge (pool, buildings, or grounds experience desirable)
- A current Class C Manual Driver’s Licence
- NSW Working with Children Check (or willingness to obtain)
- Current First Aid Certificate (desirable)

Working Hours & Conditions

- 1-2 days per week during winter, but will increase in Spring
- On-call, overnight staysand after-hours work may be required, with applicable allowances
- Rotating across four coastal holiday park locations
- Involves indoor/outdoor tasks and moderate physical activity

If you're passionate about customer service, take pride in high standards, and enjoy being part of a team that helps create memorable guest experiences, we’d love to hear from you.

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