As a Support Coordinator with Cre8Away, your role is to support participants with a National Disability Insurance Scheme (NDIS) plan to achieve their goals, build capacity and increase their independence through connecting to their communities.

Certificate IV in Disability or similar; or relevant case management experience

Demonstrate a commitment to the safety of children, young people and people with disabilities.

Excellent time management, administration and delegation skills with the ability to maintain accurate, professionally appropriate and current records and written reports.

Well-developed interpersonal skills (written and verbal) including the ability to engage with individuals from diverse backgrounds and cultures to explain the NDIS processes.

Proficiency in Microsoft Office Suite and client information management systems.

Be an excellent team player.

Ability to work independently and take initiative, as necessary.

Ability to prioritise, manage deadlines, multi-task, work quickly and cope well under pressure.

A current NDIS Worker Screening Check.

Current Working with Children's Check.

Current driver's license.

Key Responsibilities:

- Support NDIS participants with coordination of their NDIS plans, including negotiating appropriate services and connecting with community support and mainstream services.




- Promote a client-centred approach to service provision by effectively providing clients with relevant information with the aim of maximising their locus of control and their ability to choose the services they want.
- Navigate and negotiate with public sector and community-based service systems for the delivery of appropriate supports in accordance with NDIS plans.
- Ensure continuous development of professional network to be able to meet the participant needs and provide the best quality care in consultation with other allied health services and any relevant parties.
- Follow up and prepare for NDIA plan meetings and help participants negotiate their plans according to their goals and needs.
- Build NDIS participant and support network capacity to understand and navigate service systems.
- Provide expert advice and consultation to NDIS participants and their families on the changing NDIS workplace.
- Support NDIS participants, families, and carers to develop resilience in the NDIS participants’ network.
- Support participants in the review of their plans including annual reviews, change of circumstances or new plans that have insufficient support.

Schedule:

Must be available Monday to Friday during office hours

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📌 Support Coordinator (Springwood)
🏢 Cre8Away
📍 Springwood