Known best as the'Undisputed King of Trainers',JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion.

In 2017, JD Sports launched in Australia and Current Zealand and has since grown to over 70+ stores. We now operate across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion.

Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we offer access to the biggest brands, the best products and a memorable experience that sets us apart.

Working at JD Sports is a state of mind. It's an attitude and a way of challenging the norm. We don't conform; we create our own path and are elite within our field.

We're seeking energetic, focused, and passionate individuals to join our team.

THE ROLE

This role is rostered across Sunday to Thursday with varying shift times. By applying, you're confirming your availability to work across these days.

At JD Sports, our customer is at the heart of everything we do. As aDepartment Manager, you will lead your department team to provide exceptional customer service to every JD customer.

You will work closely with the store's Management Team and be responsible for creating great in-store experiences,



maintaining the merchandising & visual standards and delivering the financial results for your department. You will lead by example setting the standard for how to achieve sales and key performance metrics, by coaching and developing your department team.
As a Department Manager, you are responsible for, but not limited to:

Model exceptional customer service, every customer, every time

Coach team to deliver exceptional service and a 'service over task' environment

Actively gain, maintain and share product & brand knowledge for your department

Support management team to improve financial performance within your department

Work with back of house team to ensure product availability

Uphold company standards and deliver store visual excellence

WHAT WE'RE LOOKING FOR

2-3 years leadership experience within retail or like industry

You are passionate about delivering an amazing service experience for our customers

You have a positive attitude, with capacity to create a motivating environment for your team

You have proven track record in driving and exceeding set KPI's and communicate well with all stakeholders

You have excellent time management skills to ensure that daily priorities are executed in a timely manner

Thrives in a fast paced,



ever-changing environment

Openly shares knowledge with the wider team to achieve common goals

Desire to develop yourself; your career and learn new skills

Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customersand team members

WHAT'S IN IT FOR YOU?

Work in a energetic business and engage with some of the best product and biggest sports fashion brands in the market

Training and development opportunities to kickstart, evolve and shape your career

Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre

Access to our attractive staff discount! This can also be used for friends and family

Access to our Employee Assistance Program & Mental Health champions

One month paid parental leave for full-time employees

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.

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📌 Apparel Department Manager - Parramatta
🏢 JD Sports
📍 Parramatta