Auto & General is seeking a Performance Optimisation Manager to lead end-to-end CX and productivity initiatives across voice, digital and social channels, with a focus on AI and technology innovation. The role is based in North Lakes, Kawana or Toowong offices in Queensland, Australia, offering opportunities to build capability and improve customer and employee experiences.
You will work with stakeholders to design strategies, manage delivery from discovery through to implementation, and
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📌 AI-Driven Performance & CX Optimisation Manager (North Lakes)
🏢 Auto & General
📍 North Lakes
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