Defence Housing Australia is seeking an experienced Scheduling Manager to join the Customer Experience team in Adelaide or Townsville.
You will influence operational strategies, lead scheduling and labour forecasting for a large contact centre, and ensure resources are used effectively to deliver excellent customer service.You will monitor performance, report on outcomes, and drive continual improvements across sites with robust stakeholder engagement.
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📌 Contact Centre Scheduling Manager — Flexible Hours & 15 4% Super Adelaide (Australia)
🏢 Defence Housing Australia
📍 Australia
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