Lead the floor. Build your experience. Grow with the group.
Budgewoi Hotel is a flagship coastal venue within SRG Hospitality, a premium, multi-venue hospitality group operating across NSW and continuing to expand.
We’re seeking a Duty Manager who is confident on shift and ready to take the next step in their leadership journey within a growing hospitality group.
This role suits someone who thrives in fast-paced environments and is looking to build toward senior leadership opportunities over time.
Why This Role Exists
As SRG continues to expand, we’re building a strong team of Duty Managers who can:
Run efficient and well-controlled service periods
Uphold brand, compliance, and guest experience standards
Develop into Senior Duty Managers and future Venue Leaders
This role is designed to give you the foundation and exposure needed to grow within the group.
At SRG Hospitality, Duty Manager is the first step in a clear leadership pathway.
What This Can Lead To:
Senior Duty Manager roles at Budgewoi Hotel
Opportunities across other SRG venues
Development into Venue Manager positions over time
You’ll be supported through:
Hands-on mentoring from senior leaders
Exposure to operations, compliance, and team leadership
Increasing responsibility as your capability grows
What You’ll Be Responsible For
Guest Experience & Floor Support
Support the smooth running of shifts across all areas
Deliver a welcoming, safe, and high-quality guest experience
Assist with handling guest issues and escalations
Operational Support
Assist in daily operations across bar, bistro, gaming,
and events
Ensure service readiness and smooth handovers
Support effective workflow during peak periods
Provide direction and support to FOH staff on shift
Lead by example with professionalism and work ethic
Assist in training and developing team members
Compliance & Safety
Follow RSA, liquor licensing, gaming, and WHS requirements
Support incident management and reporting
Ensure safe and responsible service practices
Support labour efficiency and stock control
Contribute to maintaining high standards while managing costs
What We’re Looking For
Experience & Capability
Experience as a Duty Manager, Supervisor, or Team Leader in hospitality
Confidence working in fast-paced environments
Strong communication and problem-solving skills
A proactive attitude and willingness to learn
Qualifications
Current RSA (NSW)
RCG (or willingness to obtain)
Understanding of NSW liquor and gaming regulations
Availability
Ability to work nights, weekends, and public holidays
What Success Looks Like
Shifts run smoothly and efficiently
Guests receive consistent, high-quality service
Team members feel supported and explicit in their roles
You continue to build skills and take on greater responsibility
Why Join Budgewoi Hotel & SRG Hospitality
Be part of a growing hospitality group
Clear pathway into senior leadership roles
Supportive team environment with hands‑on development
Opportunities to grow across multiple venues
If you’re a Duty Manager ready to grow your career in hospitality and gain experience in a high‑performing venue, we’d love to hear from you.
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