At Imaging Associates (IA), we're proud to be a doctor-led radiology provider recognised for clinical excellence, exceptional patient care, and strong community connections.As we continue to grow across Melbourne, Gippsland and Wagga Wagga, we're excited to open our newest clinic in Footscray in October , bringing our trusted imaging services to Melbourne's vibrant and rapidly growing western suburbs.This is a unique prospect to join us from the very beginning and play an important role in building a clinic that delivers outstanding patient care and referrer support, while leading the delivery of exceptional customer service to the local community.About The RoleCoach, mentor and develop team members to reach their full potentialOversee and actively support the day-to-day operations of reception and clinic workflowLead billing, banking and Medicare processes with accuracyCommunicate and implement business updates and lead process improvement initiatives to enhance patient experience and operational efficiencySupport the coordination of workforce planning,



rostering and leave managementManage escalations and resolve complex enquiries with professionalism and empathyAbout YouProven leadership experience with the ability to motivate and drive the performance of a teamStrong understanding of patient workflows, administrative processes and Medicare billingKnowledge of PET scheduling and booking workflows (desirable)Excellent communication skills and the confidence to engage with a variety of stakeholdersExceptional organisational skills and the ability to prioritise under pressureSound judgement and problem-solving capabilityA proactive mindset with a passion for continuous improvementWhy Join Us?
At Imaging Associates, You'll Be Part Of a Forward-thinking Organisation That Genuinely Values Its People And Its Patients.
We OfferThe opportunity to help shape a brand-current clinic from the ground upA supportive, experienced and values-driven teamTraining and ongoing career development to help you progress your careerA meaningful role where your leadership directly impacts patient experienceTrue work-life balanceIf you're ready to take the next step in your leadership journey and make a tangible difference to patient care, we'd love to hear from you.
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📌 Administration Team Leader Victoria
🏢 Imaging Associates
📍 Victoria