Client Experience & Office Coordinator (Port Macquarie)

Client Experience & Office Coordinator (Port Macquarie)

05 Aug
|
Morr Constructions
|
Port Macquarie

05 Aug

Morr Constructions

Port Macquarie

Morr Constructions Pty Ltd – Port Macquarie NSW

The best building companies aren't remembered only for the homes they build, they’re remembered for the experience they create along the way.

At Morr Homes & Projects, every phone call, every email and every client interaction help shape our reputation. If you enjoy being organised, take pride in helping people and want to be part of a team that's always looking for better ways of doing things, we'd love to hear from you.

This full-time position is ideal for someone who enjoys working with people, loves keeping things organised and takes pride in making life easier for others. No two days are the same, and as our business continues to grow, this role offers genuine opportunities to develop your skills, take on greater responsibility and build a rewarding long-term career in the residential construction industry.

What a Typical Day Might Look Like

As the first point of contact for our business, you will create a welcoming and professional experience for our clients while playing an significant role behind the scenes, supporting sales, contract administration, project coordination, client selections and the day-to-day operations that keep our business running smoothly.

You will work alongside experienced professionals, gain exposure to the residential construction industry and play an important role in helping projects move from contract through to completion.

From time to time, you will also assist with marketing activities, social media content and general business support, giving you the opportunity to develop a broad range of skills.

This is a role where your contribution will be valued, your ideas welcomed and your professional development supported.





What You will Be Doing

You will be involved in a wide variety of responsibilities, including:

- Answer incoming phone calls and direct enquiries to the appropriate team member.
- Welcome clients, suppliers and visitors with professionalism and warmth.
- Maintain a clean, organised and professional reception area.
- Assist with general office administration and support contract administration through document preparation, tracking and digital file management.
- Maintain accurate client, job and contract records.
- Follow up outstanding documentation and administrative tasks where required.
- Prepare and maintain client colour and material selection records.
- Organise selection samples and associated documentation.
- Provide basic marketing and social media support during busy periods or staff leave.
- Assist with client handover packs and other general business support activities.

About You

We're looking for someone who enjoys helping others and takes pride in doing the small things exceptionally well.

You will ideally be:

- Friendly, professional and well presented.
- Highly organised with exceptional attention to detail.
- Confident communicating with clients both in person and over the phone.
- Reliable, punctual and eager to learn.
- Comfortable juggling multiple tasks in a busy office environment.




- Adaptable and happy working across different areas of the business.
- Interested in residential construction, interiors, design or property.
- Committed to following systems and maintaining accurate records.

Previous experience in the construction industry isn't essential. If you have the right attitude, strong organisational skills and a willingness to learn, we'll help you develop the rest.

Skills & Experience

Ideally, you will bring:

- Previous reception, administration or customer service experience.
- Strong written and verbal communication skills.
- Excellent attention to detail.
- Experience using Microsoft Office, including Outlook, Word and Excel.
- The ability to quickly learn new systems and follow established processes.
- A positive attitude and genuine willingness to support the wider team.
- Experience with BusinessCraft, GoHighLevel or similar business systems would be an advantage, but is certainly not essential.

Why Join Morr Homes & Projects?

We are a locally owned residential building company that is continually improving the way we do business. We value great people, strong systems and delivering an outstanding experience for every client.

We offer:

- A full-time Monday to Friday position with consistent hours.
- A modern office based in Port Macquarie.
- A supportive, collaborative team workplace.
- Exposure to residential construction, contract administration and project support.
- A varied role that combines reception, administration, client selections and business support.
- Ongoing opportunities to learn, develop professionally and progress your career as the business continues to grow.

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📌 Client Experience & Office Coordinator (Port Macquarie)
🏢 Morr Constructions
📍 Port Macquarie

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