Contract: September 2026 – 30 June 2027
Hours: 30-38 hours per week (negotiable)
Toowong Specialist Clinic is a busy and well-established private specialist medical practice dedicated to providing exceptional patient care. We are seeking an experienced and proactive Practice Manager to join our team on a maternity leave contract.
This role will be primarily focused on maintaining established policies, managing and leading the administration team and guiding our registrars and specialists whilst our Practice Manager is away on her maternity leave.
About the Role
As Practice Manager, you will be responsible for ensuring the smooth operation of the clinic while leading and supporting our administration team. You will be the key point of contact for operational matters and will play an important role in maintaining high standards of patient care, compliance, and staff performance.
Key Responsibilities
Oversee the daily operations of the practice
Lead, mentor and support the administration team
Excellent organisational and time management skills, problem-solving and analytical skills, prioritisation abilities, and high attention to detail
Manage staff rostering, recruitment and onboarding along with our Team Leader
Conduct performance reviews and provide ongoing staff training in conjunction with our Team Leader
Ensure compliance with relevant healthcare legislation, privacy requirements and accreditation standards
Oversee appointment workflows, billing processes and operational efficiencies
Liaise with specialists, registrars and external stakeholders
Manage supplier relationships and general practice administration
Coordinate HR administration, policies and procedures
Assist with payroll processing and financial administration (desirable but not essential)
Support bookkeeping functions where required (desirable but not essential)
Monitor budgets, invoices and operational expenses
Identify opportunities to improve systems and clinic processes
Handle escalated patient enquiries professionally and efficiently
About You
You are an organised and confident leader who thrives in a fast-paced healthcare environment. This role is also suitable for a confident senior medical receptionist/2IC/Team Leader who is now ready to take the next step!
Ideally, you will have:
Previous experience as a Practice Manager, senior medical administrator/2IC/Team Leader
Strong leadership and people management skills
Excellent organisational and time management abilities
Outstanding written and verbal communication skills
Experience with medical practice software (Genie experience highly regarded)
Knowledge of Medicare billing and private practice operations
Payroll and Bookkeeping experience is advantageous but not essential
Strong problem-solving skills and attention to detail
A positive, professional and cooperative approach
If you are an experienced PM or someone who is ready to take the next step in your career, we would love to hear from you.