Hybrid Team Lead - Customer Service & Performance (Brisbane)

Hybrid Team Lead - Customer Service & Performance (Brisbane)

05 Aug
|
Mcmillan Shakespeare
|
Brisbane

05 Aug

Mcmillan Shakespeare

Brisbane

McMillan Shakespeare Group is seeking a Team Leader in Brisbane's contact centre to manage a team of Customer Service Advisors, oversee real-time demand and drive service, quality and productivity outcomes.

You will coach and develop the team, manage performance, and embed consistent customer experience and escalation handling practices.

We offer a supportive culture, versatile hybrid working, and opportunities for learning and growth opportunities.

#J-18808-Ljbffr

📌 Hybrid Team Lead - Customer Service & Performance (Brisbane)
🏢 Mcmillan Shakespeare
📍 Brisbane

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