As a Junior Repossession Coordinator, you'll support the coordination of vehicle repossessions from start to finish. You'll liaise with field agents, lenders, insurers and customers, ensuring every file is handled efficiently, professionally and in accordance with company procedures. This an ideal role for someone who enjoys private investigation and working in a fast-paced environment.
Key Responsibilities:
- Coordinate vehicle repossession matters.
- Communicate with field agents, clients, insurers and other third parties.
- Update internal systems and maintain accurate case notes.
- Monitor outstanding matters and ensure deadlines are met.
- Assist with investigations to locate vehicles and progress recovery actions.
- Prepare documentation and reports as required.
- Provide customer service while maintaining professionalism in sensitive situations.
About You:
- Robust organisational skills with excellent attention to detail.
- Confident communicator with a professional phone manner.
- Ability to multitask and prioritise in a busy environment.
- Strong computer skills and willingness to learn new systems.
- A positive attitude, reliability and eagerness to develop your career.
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