We're looking for an
Supply Chain Operations Supervisor
to join our Supply Chain team and play a key role in keeping our operations running efficiently across Australia and New Zealand.
Working closely with internal stakeholders, 3PL partners and transport providers, you'll oversee the day-to-day execution of inbound and outbound operations, ensuring service levels are met, processes are optimised, and products move seamlessly from our distribution network to stores and customers.
This is an exciting prospect for someone who thrives in a quick-paced workplace, enjoys solving operational challenges, and is passionate about driving continuous improvement.
What you'll do
Oversee daily inbound and outbound supply chain operations across AU & NZ
Manage relationships with 3PL providers, transport partners and key stakeholders
Monitor service level agreements (SLAs) and operational KPIs, identifying and resolving exceptions
Reconcile daily activity between ERP, WMS and OMS systems
Track forecasts against actual volumes to support operational planning
Coordinate wholesale customer requirements and value-added services (VAS)
Support the delivery of new store openings and store closures from a logistics perspective




Act as the key escalation point for freight and transport-related issues
Drive continuous improvement initiatives to enhance service, efficiency and cost outcomes
Prepare operational reporting and provide insights to support business planning
What we're looking for
Previous experience in a Supply Chain, Logistics or Operations role
Experience managing 3PL providers and freight carriers
Strong understanding of warehouse, transport and fulfillment operations
Experience with forecasting, reporting and KPI management
Excellent analytical and problem-solving skills
High attention to detail and a continuous improvement mindset
Strong communication and stakeholder management skills
Ability to prioritise and perform in a fast-paced, high-volume workplace
Experience using ERP and WMS platforms, with AP21 experience highly regarded
Why join us?
Work with a collaborative and high-performing Supply Chain team
Opportunity to make a real impact on operational performance across a national business
Supportive team culture with opportunities for professional development
Generous staff discounts across our portfolio of leading retail brands
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📌 Supply Chain Supervisor Accent Group Melbourne (Australia)
🏢 ACCENT GROUP
📍 Australia