We are seeking an experienced and proactive Practice Manager to lead the day-to-day operations of a busy and growing Women's Health practice. Working primarily from one location while supporting a second site remotely, you will lead with confidence, oversee patient flow to provide an exceptional patient experience, lead administrative operations, with a focus on growth and sustainability.

Key Responsibilities

- Lead and support the administration and clinical teams
- Co-ordinate and oversee patient flow and clinic operations
- Maximise utilisation of specialist, GP and allied health clinics by optimising appointment availability and reduce unbooked clinic time
- Manage the scheduling, capacity planning and practitioner appointment diaries
- Provide operational oversight for a second location remotely
- Manage and ensure smooth practice workflows
- Oversee Medicare, billing and revenue processes
- Drive quality improvement initiatives and operational excellence
- Maintain robust relationships with referrers, hospitals and allied health providers
- Previous Practice Manager or Senior Medical Administration experience
- Strong leadership and people management skills
- Experience in specialist medical practice operations
- Proficiency with Gentu practice management software is highly regarded
- Strong commercial acumen and clinic utilisation experience
- Excellent organisational, communication and problem-solving skills




- Knowledge of Medicare billing and compliance requirements

Key Performance Indicators (KPIs)

- Leadership, engagement and retention of a high-performing administrative team
- Revenue growth through effective billing, Medicare claiming and business performance management
- Optimisation of practitioner schedules, appointment fill rates and capacity management
- Maintenance of compliance, accreditation and clinical governance requirements
- Implementation of operational improvements that increase efficiency, productivity and service quality
- Achievement of clinic utilisation targets across specialist, GP and allied health services
- Delivery of efficient patient flow, minimising wait times and enhancing the patient experience
- Growth in patient volumes, referral pathways and service expansion opportunities
- Achievement of patient satisfaction and service excellence benchmarks
- Effective oversight and performance management of both practice locations, including remote operational support

What We Offer

- Part-time role (4 days per week)
- Leadership opportunity within a respected Women's Health practice
- Supportive and collaborative team culture
- Meaningful work supporting women and families
- Competitive remuneration based on experience

For more information, please visit www.wahinihealth.com or call the team on (07) 5619 3***.

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📌 Practice Manager (Queensland)
🏢 Wahini Health
📍 Queensland