The Welfare Officer delivers an advanced level of welfare service within Cancer Care Services at the Royal Brisbane and Women's Hospital. Working as an independent member of a multidisciplinary team, the role supports patients and their families and carers to navigate complex social, financial and practical challenges associated with cancer treatment, with a particular focus on vulnerable and high-risk patient groups.

The successful candidate will provide comprehensive welfare assessments, advocacy, support counselling and case management services to facilitate access to treatment and improve health outcomes. The role also works collaboratively with healthcare providers, community organisations and support services to address barriers to care, promote equitable access and support continuity of treatment for patients experiencing complex psychosocial circumstances.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

- Provide comprehensive welfare assessments, advocacy, support counselling and case management services to patients and families experiencing complex psychosocial and practical challenges.
- Apply advanced knowledge of welfare systems, financial assistance programs, travel and accommodation schemes, and community resources to support equitable access to cancer treatment.
- Develop strong collaborative relationships with healthcare providers, community organisations and external agencies to improve outcomes for vulnerable patient groups.




- Work effectively within a multidisciplinary team while providing advice and support on welfare-related matters and contributing to patient-centred care planning.
- Participate in quality improvement activities, student education, service development initiatives and ongoing professional development to enhance service delivery.

Perks when working for us

- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

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📌 Welfare Officer (Brisbane)
🏢 Metro North Hospital And Health Service
📍 Brisbane