- Loyalty Marketing Manager (Membership & Subscriptions - Loyalty Program)
- 12-month fixed-term contract (parental leave cover)
- Cannon Hill, with flexible hybrid working

About Endeavour:

Endeavour Foundation is one of Australia's largest social enterprises supporting people with intellectual disability. Our lotteries help fund that work. Every ticket and every membershipsupport persons to live the life they choose, giving this role a purpose beyond traditional loyalty marketing.

The Role:

We're looking for a Marketing Manager to cover a 12-month parental leave contract, leading loyalty and subscription marketing across our lottery and membership products. You'll lead a small, high-performing team of two marketing specialists, and collaborate across the broader Marketing and Lotteries team to deliver commercially impactful initiatives that support Endeavour Foundation's growth objectives and mission.

You'll own the loyalty strategywitha focus on growingourMemberships, lifting retention and building long-term supporter value. It's a hands-on leadership role: part strategy, part campaign delivery, part coaching a small, capable team.

You'll report to the Senior Marketing Manager - Lotteriesand work closely with Product, CRM, Data, CustomerSupportand Compliance.

What you'll do

Lead the loyalty, lifecycle and engagement strategy across our lottery and membership products

Deliver end-to-end loyalty campaigns and journeys, including onboarding, retention, payment recovery, win-back, reward and recognition

Lead, coach and develop two Loyalty Marketing Specialists

Use data, segmentation and testing to make member experiences more relevant and reduce churn

Track the numbers that matter, including retention, active members,



lifetime value and campaign ROI

Shape loyalty mechanics, member advantages and subscription initiatives that support sustainable growth

Keep campaigns commercially sound, supporter-first and compliant with gaming legislation, permit requirements and responsible play expectations

What you'll bring

5years experiencein loyalty, CRM, lifecycle, subscription or retention marketing

People leadershipor team management experience

Confidence working with data and turning it into campaign decisions

A customer-first mindset and sound judgement in a regulated or trust-sensitive setting

You don't need lottery or gaming experience. If you've worked in subscriptions, fundraising, financial services, media, retail, e-commerce, memberships or another customer marketing environment, your skills will transfer.

Nice to have

Experience in a regulated environment (lotteries, wagering, gaming, fundraising, financial services)

Familiarity with CRM and marketing automation platforms (we use Braze)

Knowledge of responsible gambling or regulated marketing frameworks

Real purpose: your work helps fund support for people with disability

A senior role with genuine ownership and room to shape the loyalty program

Salary packaging up to $15,900 tax free, plus $2,650 for meals and entertainment

Novated leasing to save on car purchase and running costs

Discounts on health insurance, Kia vehicles and appliances

Ongoing learning opportunities and supportive induction

Employee Assistance Program and reward and recognition initiatives

We'd rather hear from someone with the right instincts and transferable skills than tick every box. If this sounds like you but you're not sure you meet everything listed, apply anyway.

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📌 Marketing Manager - Loyalty (Brisbane)
🏢 Endeavour Foundation
📍 Brisbane