At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

We're inviting capable technology and construction solutions professionals to join us as a Technology Support Advisor, delivering support across customer and branch locations throughout QLD and surrounding regions. As a key player, you'll help support Komatsu's construction technology and digital product offering, including:

- Machine guidance and machine control solutions for excavators and dozers.
- Smart construction and digital site technologies that support accurate project delivery.
- Fleet management and production-focused technology systems used across customer operations.

As the go-to expert, you'll provide technical support to internal teams and customers, guiding them through product demonstrations, delivery and handover, system setup, training, and ongoing field support.

- Serves as a primary technical liaison between customers, sales, service teams and Komatsu for construction technology solutions.
- Provides specialist product demonstrations, delivery, handover, training and support for Komatsu technology products.
- Supports the sales process through technical discussions, solution guidance and customer workflow alignment.
- Assists internal teams with machine build, setup, calibration and field implementation of technology systems.
- Maintains strong working relationships across branches and customer sites while supporting adoption, performance and issue resolution.
- Contributes to ongoing product knowledge through testing, proof of concept activity and regular communication with the wider team.

Role Located: Wacol office base, with light travel across QLD and Northern NSW region and in office customer support.

What we are looking for:

- Possess relevant experience in construction technology, machine guidance,



machine control, surveying, or related technical field support roles.
- A Trade qualification with relevant industry experience as a Field Service Technician would be advantageous.
- Demonstrated ability to support, troubleshoot and explain digital site systems or technology-enabled equipment.
- Desirable experience with Topcon, Trimble, Leica or similar construction technology platforms.
- Valid Driver's Licence.
- Ability to analyse and troubleshoot technical system issues, while providing practical and effective solutions for customers and internal stakeholders.
- Familiarity with customer workflows across civil construction, earthmoving or related environments will be highly regarded.
- Proficiency in building strong relationships and communicating confidently with customers, sales teams, service teams and peers.
- Ability to work autonomously, manage travel and coordinate priorities in a busy, fast-paced role.
- A commitment to HSE by demonstrating safe behaviour & HSE compliance at all times.

Why work for us!

- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- Financial: Income Protection Insurance provided through our company superannuation fund.
- Career: Recognition, awards, flexibility, further education studies and internal career development.
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
- Yearly Bonus: Potential to receive a yearly bonus.
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.

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📌 Technology Advisor (Brisbane)
🏢 Komatsu
📍 Brisbane