Percepta in Sydney, Australia is seeking a Case Manager to provide omni-channel resolution support for customers of a luxury automotive brand. You will liaise with dealers, field staff and various departments to close cases, ensuring high customer satisfaction and brand advocacy.
The role emphasizes end-to-end case handling, robust communication across channels, and a passion for the automotive industry. A hybrid working arrangement is offered to support work-life balance.
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📌 Luxury Car Case Manager — Omni Channel Support Hybrid Sydney
🏢 Percepta
📍 Sydney
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