Tes is seeking an experienced Customer Success & Service Manager to lead a high-performing team of up to 15 specialists. You will drive customer satisfaction, retention, and revenue growth across the business, reporting to the Head of Customer Value & Success.
You will shape customer strategy, monitor health metrics, and manage escalations while ensuring compliant, effective operations and exceptional customer experiences at Tes.
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📌 Customer Success & Service Leader — Retention & Growth Western Australia
🏢 @
📍 Western Australia
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