Novotel Hotels in Australia is seeking a proactive Front Office Associate. You will check guests in and out, greet everyone warmly, handle enquiries, and take reservations when the Reservations Manager is absent.
You'll ensure guest details are accurate in the PMS and maintain a skilled, brand-standard service level. With robust written and verbal communication, you'll promote Accor ALL membership, upsell where appropriate, and provide prompt, friendly service.
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