Business Support and Office Administrator

As aBusiness Support and Office Administrator, you will be at the centre of our operations—ensuring our teams, systems and processes run efficiently across our business. You’ll work across multiple functions, supporting field-based teams, leadership, and corporate services. You will support administration of our Rockhampton office and team, including reception duties and organising team events.

You will also be involved in administering ourIntegrated Management System (IMS)ensuring quality, safety and environmental templates and documentation are maintained on our Sharepoint environment, with appropriate training provided.

This role suits someone who is:

- highly organised and systems-oriented
- proactive in identifying process improvements
- confident working across operational and corporate functions

Key Responsibilities

Operational & Administrative Support

- Deliver high-quality administrative support across multiple business units
- Coordinate scheduling, travel logistics, permits and project documentation
- Support fleet, assets, and regional office operations
- Assist with onboarding/offboarding processes, including equipment and system access

Systems & IMS Administration

- Maintain and support theIntegrated Management System (IMS), including:
- document control and version management
- updating procedures, forms and templates
- ensuring alignment with quality, safety and environmental standards




- Assist with internal and external audits, compliance activities and continuous improvement initiatives
- Support accurate data and document management and monitoring

Process Improvement & Governance

- Identify opportunities to streamline administrative workflows
- Contribute to improvements in policies, procedures and templates
- Ensure compliance with company policies, WHS requirements and data governance standards

Team Contribution

- Provide guidance and informal mentoring to junior admin staff
- Foster a positive, collaborative and solutions-focused team environment

What We’re Looking For

Experience & Skills

- 2+ years’ experience in abusiness support or administrative coordination role (multi-team or operational environment preferred)
- Strong working knowledge ofMicrosoft 365 (Teams, SharePoint, Excel)
- Exposure toquality / workplace / WHS compliance and documentation highly regarded

Capabilities (what great looks like)

- Systems thinker– understands how processes, systems and documentation connect
- Highly organised– can manage competing priorities with strong attention to detail
- Proactive problem-solver– identifies issues and improves processes
- Strong communicator– builds effective relationships across teams
- Adaptable and resilient– thrives in fast-moving, operational environments

Qualifications

- Certificate or Diploma in Business Administration (or equivalent experience)

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📌 Business Support and Office Administrator (Rockhampton Regional)
🏢 Ecosure
📍 Rockhampton Regional