Dementia Together Case Manager - Rockhampton

CatholicCare Central Queensland – Rockhampton QLD

- Make a real difference – support clients living with dementia and their families to navigate services and maintain quality of life.
- $40.49-$43.42 per hour plus generous salary packaging
- Enjoy a stable work environment that genuinely offers a supportive work-life balance, ongoing training and development opportunities, and a range of employee benefits designed to enhance your well-being.

About the role

The Dementia Together program, supported by CatholicCare, is a carer wellbeing and respite initiative designed to empower individuals living with dementia and their caregivers. We aim to enhance skills, provide support, and enable people to continue living at home for longer, more fulfilling lives.

As a Case Manager, you will play a pivotal role in delivering this program. You will conduct initial assessments to determine eligibility, provide guidance and referrals, and develop tailored care plans to meet the unique needs of carers and individuals living with dementia.

Key responsibilities of this role include

- Conduct initial assessments to determine program eligibility and suitability.
- Provide personalised guidance, support, and referrals to address the specific needs and skill gaps of carers and participants.
- Develop individualised care plans to enhance participation in the Dementia Together program, incorporating education sessions where required.
- Act as a vital link connecting participants and carers with the resources and support they need to maximise their wellbeing and quality of life.

What we are looking for

- Minimum 5 years’ experience supporting individuals living with dementia and their carers.
- Certificate of attainment in CHCAGE011 – Provide Support to People Living with Dementia (or willingness to obtain).
- Diploma of Community Services, Certificate IV in Community Services, or similar (highly desirable).




- Current C or CA class Queensland driver’s license.

Core Competencies

- Dementia Knowledge & Awareness: Solid understanding of dementia, common symptoms, subtypes, and impacts on individuals and carers.
- Effective Communication & Collaboration: Ability to work with clients, colleagues, and stakeholders while managing information accurately; provide exceptional, person-centred service.
- Adaptability & Autonomy: Work independently, communicate openly, and demonstrate solution-focused thinking in a dynamic environment.
- Computer Proficiency & Data Security: Competent in Microsoft Office suite and able to adhere to data security and privacy standards; provide basic technical assistance or liaise with IT support when needed.

CatholicCare (formerly CentacareCQ) is a large, vibrant and well-respected, not-for-profit organisation providing services across the Catholic Diocese of Rockhampton. From Mackay in the north to Bundaberg in the south, and out to Longreach in the Central West, our primary focus is based on our Christian Ethos and the principles of Catholic Social Justice. CatholicCare is proud to deliver services and employ our people regardless of religion, background, or beliefs.

So what's great about CatholicCare

- A values-driven organisation committed to making a difference.
- Supportive team culture with mentorship and professional development opportunities.
- Our people are at the center of everything we do.
- We're an organisation with big plans - our 430 solid workforce continues to grow and there's no plan to stop any time soon!
- Access to Employee Assistance Program and wellness initiatives.
- Meaningful work where you can contribute to positive organisational change.

NB: All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.

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📌 Dementia Together Case Manager - Rockhampton
🏢 CatholicCare Central Queensland
📍 Rockhampton