Lead Training Excellence Across Queensland South Coast Radiology (SCR) and Imaging Queensland (IQ) are seeking an experienced and passionate Clerical Training Manager to lead clerical onboarding, training, and workforce development across Queensland.

This newly expanded role offers the opportunity to shape training programs, develop high-performing teams, and drive consistency across one of Queensland's largest private medical imaging networks.

About the Role Reporting to the Queensland Administration Services Manager, you will oversee the development and delivery of clerical training programs across SCR and IQ. You will support and mentor Clerical Development Trainers, develop onboarding and competency programs, and partner with leaders across the business to build workforce capability and improve employee experience.

This is a full time position, Monday to Friday, with regular travel across Queensland.

Key Responsibilities

- Lead clerical training and workforce development initiatives across Queensland
- Develop and maintain onboarding, induction, and competency-based training programs
- Support, coach, and mentor Clerical Development Trainers and administration teams
- Create engaging training resources, learning pathways, and assessment tools
- Deliver face-to-face, virtual, and on-the-job training across multiple sites
- Partner with leaders to identify training needs and support workforce capability
- Monitor training effectiveness, compliance requirements, and development outcomes
- Drive continuous improvement across onboarding, education, and administrative processes
- Promote consistent service standards and a positive patient experience across SCR and IQ




- Build strong relationships with teams through regular site visits and stakeholder engagement

About You You will bring:

- Experience in training, onboarding, or workforce development
- Strong leadership and coaching skills
- Excellent communication and stakeholder engagement abilities
- Experience developing training resources and programs
- A proactive, organised, and solutions-focused approach
- Ability to travel regularly across Queensland

Applicants must be based on the Gold Coast, Brisbane, or Sunshine Coast.

Why Join Us?

- Lead a Queensland-wide training function
- Influence workforce development across SCR and IQ
- Supportive leadership team and career development opportunities
- Staff recognition programs and wellbeing initiatives
- Discounted healthcare benefits for you and your immediate family
- Uniforms provided

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time. IDX employs a wide diverse range of professionals across career pathways:

- Clinical Specialists
- Radiologists, Radiographers, Sonographers, Echocardiographers, Nuclear Medicine Technologists Nursing
- Registered Nurse, Enrolled Nurse, Clinical Assistants Administration
- Managers, Supervisors, Receptionists, Booking Centre Agents Shared Services
- People & Culture, Marketing, Risk Management, ICT, Finance We know that the success of our business is dependent on our experienced, dedicated, and forward-thinking invaluable team.

#J-18808-Ljbffr

📌 Clerical Training Manager – Queensland (Gold Coast)
🏢 South Coast Radiology
📍 Gold Coast