Cornerstone Youth Services Inc. (CSYS) has been dedicated to supporting young people in the community for over a decade.We are the lead agency for the headspace centres in Launceston, Devonport and the satellite centre in Burnie. We also provide a range of other services through our Youth In Mind programs to young people aged 12-25.
Learn more atwww.cornerstoneyouthservices.com.au
Position Overview:
We areseekinga passionate Clinical Services Manager to join our team. This position will be based at our Devonport office with regular Intra-State travel required. The Clinical Services Manager will provide clinical leadership, governance and oversight across all programs to ensure safe, ethical and evidence-based service delivery.
This is an integral role within the Cornerstone Leadership Team and will be offered on a fixed term, part time (0.8FTE) basis.
Role Responsibilities:
Clinical Leadership and Governance
- Provide strategic clinical leadership across Cornerstone Youth Services
- Ensure service delivery aligns with trauma informed, strength-based and culturally responsive practice frameworks.
- Maintain oversight of complex cases and high-risk matters/incidents
- Lead critical incident clinical responses and debriefing processes
- Embed and monitor the clinical governance framework for the organisation, including ongoing quality improvements and reporting
Supervision and Workforce Development
- Oversee clinical supervision structures and frameworks for all clinical staff.
- Provide clinical supervision to Senior Clinicians / Clinical Leads.
- Ensure clinical escalation pathways are embedded and responsive across the organisation, including for outreach models.
- Support workforce development and capability.
- Identify clinical trends,
including professional development initiatives to support contemporary, evidence-based practice.
Service Delivery and Program Oversight
- In conjunction with the Senior Clinical Staff / Clinical Leads:
- Monitor clinical quality, service delivery outcomes, and interventions fidelity across clinical programs of Cornerstone Youth Services.
- Support intake and triage processes for complex referrals.
- Collaborate with multi-disciplinary teams to ensure coordinated care and referrals – including between Cornerstone Youth Services programs and for external referral.
- Provide guidance on complex risk assessments and safety planning.
Quality, Compliance and Reporting
- In conjunction with the Leadership Team:
- Ensure compliance with child safeguarding and mandatory reporting requirements.
- Ensure compliance with other relevant funding and regulatory frameworks.
- Lead audits and contribute to accreditation processes.
- Review and analyses service data and outcomes to inform quality improvement and opportunities.
- Prepare reports for Leadership, Board and External reporting lines as required.
Qualifications in Psychology, Social Work or a closely related discipline.
Current full registration with AHPRA or eligibility for full membership with AASW.
Minimum 5 years Clinical experience, including working with children and young people
Demonstrated experience in Clinical Leadership and Supervision
What We Offer
- Positive and supportive team environment committed to youth wellbeing.
- Access to full salary packaging.
- Employee Assistance Program for personal and professional support.
- Budget for professional development and external supervision.
- Additional benefits including Birthday Leave, Health and Wellbeing leave day, Easter Tuesday leave and gifted leave over Christmas/NewYear period.