At Schindler, we areall about our culture! We focus onsupporting our employeesto meet their full potential through careful selection andconstant developmentto make them a leader in their area. You will have the opportunity togrow and develop both personally and professionallywhilst working with a great bunch of people. We offer job stability to our employees as we focus onpromoting from withinand foresee a growth trajectory of our business in the coming years.

About the role:

As our National Key Accounts Manager for Modernisation, you will be expected to build and develop strong customer relationships and proactively communicate with internal and external customers.

Reporting to the Head of Key Accounts, your role will be to identify modernisation opportunities with Schindler Key Accounts and to monitor and support complex projects within the regions. This role coordinates and progresses these projects from an early stage through to profitable order intake, in cooperation with the Regions, by maintaining and expanding relationships with strategically important building owners, property managers, consultants, builders and contractors. The role will see youpartnering closely with Functional and Regional heads in planning, coordinating, and implementing business strategies.

What’s in it for you:

- Highly competitive base(Depending on qualification and Vertical Transport experience)
- 12% Super
- 10% Annual Bonus
- Excellent opportunity for you to expand your experience at world world-leading Lift company
- Permanent full-time role
- A work/life balance organisation - culture-first approach
- A great learning environment with a local and global team
- Access to the Employee advantages discount scheme
- A wide variety of social activities – even a day off for your birthday!
- Brand recent purpose-built office in Alexandria with onsite parking or 4-minute walk from Mascot Station.

Key Accountabilities:

- Develop and maintain relationships with key personnel from specific client organisations




- Management of existing customer relationships and maximising customer experience
- Understand and manage both comprehensive and non-comprehensive service contracts to achieve portfolio growth, set targets and expand existing customer accounts
- Act as the interface between our customers and internal stakeholders to ensure resolution of any customer issues
- Coach and mentor service teams nationally to deliver a tailored customer experience to key clients
- Ensure compliance to required procedures and behaviours

What we are looking for:

- Stong Experience in sales, marketing and / or operational management, ideally in the vertical transportation or similar industry serving the construction industry.
- A degree or diploma in any marketing, building, engineering, construction or business-related discipline.
- The successful candidate will be solution focused with strong communication and influencing skills.
- Previous operational, business development / key accounts sales and contract management experience preferably in a service-related industry
- Demonstrated experience facilitating operational and sales requirements for internal and external stakeholders.

About Schindler:

Schindler Lifts Australia is part of the Schindler Group, one of thetop elevator companiesin the world,spanning 100 countrieswith more than64,000 employees worldwide. We are one of the largest suppliers of new elevators, escalators and moving walkways inAustralia today, employing over 1,200 employeeswho design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.

We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.

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📌 National Key Accounts Manager (New South Wales)
🏢 Schindler Lifts
📍 New South Wales