Join a friendly team, use your tech skills, and grow your career with a company that’s been supporting Australian businesses for over 60 years.

Alsco Uniforms is a national leader in Managed Rental Services — supplying workwear, linen, mats, washroom services and more to over 48,000 customers across 27 branches. With a team of 2,200+ people, we’re proud of our supportive, inclusive culture and long‑standing reputation for quality and service.

We’re now looking for a proactive Administration Assistant to join our Alexandria branch.

Why You'll Love Working With Us:

- Permanent full‑time role with a long‑established, trusted company
- Strong commitment to gender pay equity and fair, transparent practices
- Paid parental leave to support you through key life moments
- Career growth opportunities and on‑the‑job learning
- Friendly, inclusive team environment
- Consistent hours: Monday to Friday, 8:00AM – 4:00PM

The Admin Assistant is responsible for ensuring the smooth running of our relationships with Customers via incoming calls & email. In partnership with the team of Service Delivery People (SDPs) at the branch, build and maintain effective and efficient working relationships with all customers to ensure that we are always meeting our commitment to Service Excellence.

What You'll Do:

- Handle customer enquiries,



resolve issues and maintain strong relationships via phone & email
- Update and maintain our customer database and CRM
- Create daily, weekly and monthly reports (mainly in Excel)
- Work closely with delivery drivers to organise their daily paperwork & run sheets
- Complete accurate data entry and filing
- Produce invoice copies and assist with general admin tasks (e.g., stationery orders)

What You Bring:

- Experience in customer service (across phone and email communication)
- Ability to identify, troubleshoot and resolve service‑related issues
- Solid communication skills with a friendly, confident approach
- High attention to detail and strong organisational skills
- Solid MS Office skills (Excel, Outlook, Word) and general computer confidence
- Positive, can‑do attitude and the resilience to push through challenges

If you're tech‑savvy, enjoy helping customers, and love keeping things organised, this role is a great opportunity to build your career with a stable and supportive company.

As part of the recruitment process, you’ll complete reference checks and health screening (including drug and alcohol testing). Please bring proof of your Right to Work in Australia to the interview.

Alsco Uniforms is an equal opportunity employer.

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📌 Admin Customer Service Assistant (New South Wales)
🏢 Alsco Uniforms
📍 New South Wales