Richmond Fellowship Queensland – Southport QLD

Make a meaningful difference in a role that truly matters. We are seeking a compassionate and motivated Support Worker to join our Gold Coast NDIS team.

In this rewarding position, you’ll support clients in their everyday lives, helping them build independence, confidence, and work towards their personal goals. You’ll create a safe, positive setting where individuals feel respected, heard, and empowered to thrive.

With a mix of weekday and weekend shifts, this opportunity offers variety and flexibility, along with the chance to be part of a supportive team that genuinely cares about the impact they make.

If you’re ready to bring your passion and make a real difference, we’d love to hear from you.

Your Key Responsibilities:

- Provide person-centred support to clients with daily tasks, personal care, and community access, helping them achieve their goals and maintain independence.
- Foster a positive program culture grounded in RFQ’s values of empowerment, trust, compassion, resilience, and respect.
- Maintain accurate and timely records using digital tools and follow organisational policies, procedures, and quality standards.
- Actively contribute to a collaborative team environment through open communication and regular participation in team meetings.
- Respond flexibly to rostered duties and supervisor directions, ensuring consistent and reliable client support.
- Identify, report, and assist in managing hazards, incidents, risks, and opportunities for improvement.
- Participate in supervision and professional development to continually build your skills and knowledge.

You will have:

- Experience,



or the ability to provide quality support to people with mental illness, helping them achieve their goals within organisational requirements.
- Diploma in a human services related field; or Certificate IV in Mental Health or equivalent and demonstrated previous experience working with people with mental illness
- Strong interpersonal, communication, and record-keeping skills using office and mobile technologies, as well as access to a smart phone suitable for work purposes.
- Ability to work effectively in a team, contribute to a positive, collaborative culture, and reliably meet schedules, timelines, and defined outcomes.
- Open driver’s licence, access to a registered vehicle and smartphone suitable for work.
- Undergo criminal history screening and obtain and maintain a positive notice and Yellow Card pursuant to the Disability Services Act 2006 (Qld)

Why RFQ?

At RFQ, we are committed to providing a supportive, collaborative, and empowering environment, where everyone can thrive, by joining us you will have access to:

- $45.28 - $49.41 per hour (including a casual loading of 25% where applicable)
- Enhance your take home pay with salary packaging of up to $15,900 on general living expenses and additionally up to $2,650 annual entertainment advantages, which also includes access to novated leasing. Explore your cost-of-living savings HERE!
- Free Employee Assistance Program (available for staff and their family).
- Opportunities for a wide range of career and professional development.

Please note that RFQ is an organisation that embraces diversity.

The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: workers/you-start

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📌 Support Worker (Queensland)
🏢 Richmond Fellowship Queensland
📍 Queensland