Employment Term: Full time

Remuneration:$39.21per hour+ Super + Not for Profit Salary Packaging + Penalties & Allowances

Make a meaningful difference withBlueCare

We’relooking for someone who wants to build meaningful relationships and make a difference in the lives of others -through small moments that leave big impacts.

About the role

As ourHome Services Lead, you will play a pivotal role in delivering high-quality, person-centred services across home environments—ensuring every interaction reflects care, safety, and excellence. This is a hands-on leadership role whereyou’llguide your team, oversee daily operations, and drive service performance, creating a positive experience for residents, families, and stakeholders alike.

In this role, you will

Lead the day-to-day delivery offood services, cleaning, and laundry services

Coach, support, and develop your team, building a strong, accountable, and engaged culture

Ensure services are deliveredsafely, efficiently, and to a consistently high standard

Overseeworkflow, rostering, and operational performance

Maintain compliance withfood safety, infection control, and quality standards

Build positive relationships withresidents, families, and internal stakeholders

Identifyopportunities toi omprove service delivery and enhance the customer experience

Contribute to a culture ofcontinuous improvement, quality, and care

Role requirements

As an experiencedservice operations leader,ideally within aged care, healthcare, or a similar environment,you’llbe self-motivated, proactive, and bring strong leadership capability.You’llempower your team to deliver safe, high-quality, person-centred services, while reinforcing the importance of food safety, compliance, and continuous improvement.You’lldemonstrate:

Robust knowledge offood safety, infection control, and service standards, supported by experience in a regulated environment

Experience leading teams acrosskitchen operations,cleaningand/or laundry services

Provenleadership capability, including coaching, rostering, and building a positive team culture

A proactive approach toproblem-solving, organisation,



and continuous improvement

Effective communication and interpersonal skills, with the ability to engage with residents, families, and stakeholders

Certificate IV inLeadership & Management(or Diploma)

Arelevant trade or operational qualification(e.g. Certificate IV in Hospitality, Commercial Cookery or similar), or equivalent supervisory experience

Food Safety Supervisor Certification

Ability to satisfy allrequired probity checksin line with legislation and BlueCare policies

Employee Benefits

- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
- Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands ofBlueCare,



Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital,you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

Provide welcoming, safe & nurturing services for children

Implement measures to prevent child abuse and neglect within our services

Appropriately and immediately address child abuse and neglect if it does occur

Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple–everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email **************@ucareqld.com.au

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people, and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

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📌 Home Services Lead (Queensland)
🏢 UnitingCare - Queensland
📍 Queensland