At Place Sunnybank, we’re passionate about delivering exceptional customer experiences and building long-term careers. We’re looking for an enthusiastic, organised and people-focused Receptionist & Agent Support professional who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering outstanding service.

As the first point of contact for our business, you’ll create memorable first impressions while supporting our Sales and Property Management teams with a wide variety of administrative, customer service and compliance responsibilities. This is an excellent opportunity to build a rewarding career in the real estate industry.

Why you’ll love working at Place Sunnybank

Be part of one of Brisbane’s most respected real estate teams.

Work alongside experienced Sales and Property Management professionals.

Gain exposure across all aspects of residential real estate.

Ongoing training and genuine career development opportunities.

Supportive leadership who value initiative and teamwork.

Staff recognition and reward programs.

A collaborative, energetic and friendly office culture where success is celebrated.

About the role

No two days are the same. You’ll play a key role in ensuring our office operates efficiently while delivering exceptional service to clients and supporting our growing team.

Your responsibilities will include:

Providing exceptional customer service to all clients, customers and colleagues.

Greeting visitors and creating outstanding first impressions.

Answering, screening and directing incoming phone calls professionally.

Managing reception,



meeting room bookings and maintaining the presentation of common areas.

Assisting with rental application administration.

Assisting with screening rental applications, onboarding new tenants, including preparing and executing tenancy paperwork, coordinating lease commencement and ensuring all required documentation is completed accurately and on time.

Assisting with the preparation, drafting and execution of Forms, Contracts and other real estate documentation.

Providing administrative and compliance support to both the Sales and Property Management teams.

Preparing general administration reports for the Office Manager and Property Management Department Manager.

Maintaining accurate records, databases and electronic files.

Assisting with customer enquiries and providing prompt, professional follow-up.

Supporting general office administration, filing, scanning, data entry and document management.

Completing other administration, customer service and documentation-related duties as directed by the Office Manager and Property Management Department Manager.

Contributing ideas and initiatives to improve client experience and office efficiency.

About you

We’re looking for someone who is organised,



reliable and genuinely enjoys helping people. You will ideally have:

Previous experience in administration, reception or customer service (real estate experience is advantageous but not essential).

Excellent written and verbal communication skills.

Strong organisational and time management skills with excellent attention to detail.

A positive, proactive attitude and a willingness to learn.

Confidence using Microsoft Office and general computer systems.

The ability to manage multiple priorities while maintaining accuracy.

Skilled presentation and a friendly, approachable manner.

The ability to work independently while contributing to a collaborative team environment.

Why Place Sunnybank?

At Place Sunnybank, our people are the foundation of our success.

We believe in creating an environment where people enjoy coming to work, continue to learn, and have genuine opportunities to grow. Whether you’re starting your real estate career or looking to take the next step, you’ll be supported by experienced leaders who are committed to helping you succeed.

We offer:

Ongoing internal and external training.

Career progression opportunities across administration, property management and sales support.

Staff recognition and reward programs.

A supportive, collaborative and energetic workplace culture.

Regular team events and celebrations.

If you’re passionate about delivering exceptional customer service and would like to build your future with a high-performing team, we’d love to hear from you.

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📌 Receptionist and Agent Support (Queensland)
🏢 Place Sunnybank
📍 Queensland