The Positive Guys is seeking a Customer Service Team Leader to coordinate store operations and drive profitable sales growth. Reporting to the Customer Service Manager, you will oversee admin functions, coach the team, ensure safety and compliance, and manage multi-channel fulfillment including online and click & collect.
You will lead in-store merchandising and customer experience, build solid relationships with stakeholders, and pursue ongoing development prospects to raise service standards.
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📌 Customer Service Team Leader — Hybrid Growth & Coaching Western Australia
🏢 The Good Guys
📍 Western Australia
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