This business is a well-established provider of trade and maintenance services, supporting commercial and industrial clients throughout South East Queensland. With a strong reputation for delivering reliable service and building long-term customer relationships, they continue to experience steady growth across multiple sectors.

The business prides itself on its customer-first approach, collaborative team culture and commitment to providing efficient service solutions. Employees enjoy a supportive working environment with genuine opportunities for long-term career development.

Position

Due to continued growth, a Service Coordinator position has become available within the Brisbane office. This is a fast-paced role responsible for coordinating field technicians, scheduling service work and ensuring customers receive a professional and seamless service experience from initial enquiry through to job completion.

Responsibilities will include:

- Coordinating daily schedules for field service technicians.
- Allocating maintenance, service and installation jobs based on priority and technician availability.
- Managing incoming customer enquiries and service requests.
- Preparing work orders and maintaining accurate job documentation.
- Liaising with customers, technicians and suppliers throughout each stage of the job.
- Ordering materials and coordinating supplier deliveries when required.




- Updating job management systems and maintaining accurate service records.
- Assisting with general administration, reporting and continuous process improvements.

Candidate

The ideal candidate will have previous experience in a Service Coordinator, Scheduler or Administration position within a trade services or technical environment. Strong organisational skills, excellent communication and the ability to manage multiple priorities will be essential for success in this role.

The key attributes of an ideal candidate would include:

- Previous experience in a Service Coordinator or Scheduling role.
- Experience within trade services, construction, maintenance or a technical services environment.
- Strong organisational and time management skills.
- Excellent communication and customer service abilities.
- Experience using ERP, scheduling or job management software.
- High attention to detail with accurate administration and record keeping.
- Ability to work effectively in a rapid-paced team environment.

This is an excellent opportunity to join a stable and growing business offering long-term career security, a supportive team environment and a varied role where no two days are the same.

Offers of employment are subject to candidates providing evidence of work rights in Australia and presenting a clear and valid police record check prior to commencement.

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📌 Service Coordinator (Queensland)
🏢 Roc Consulting
📍 Queensland