South West Sydney Orthopaedics – Liverpool NSW

South West Sydney Orthopaedics is seeking a Medical Receptionist to join our team on a casual basis. Currently needed Tue, Wed, Thur with the opportunity for occasional Mondays and Fridays. This is an exciting opportunity to be the first point of contact for our patients, working in a dynamic orthopaedic clinic environment based in Liverpool NSW 2170. Occasionaly also needed in Gregory Hills and Campbelltown. As a Medical Receptionist, you will play a crucial role in ensuring our clinic operates smoothly and efficiently, whilst providing exceptional patient care and support to our clinical staff. Your administrative expertise and interpersonal skills will directly contribute to creating a welcoming, organised workplace that reflects our commitment to patient satisfaction and operational excellence.

What you’ll be doing

- Greeting patients in a professional and friendly manner upon arrival at the clinic
- Managing patient check-in processes, including verifying personal details and insurance information
- Scheduling appointments using clinic management software and maintaining an accurate appointment calendar
- Answering telephone enquiries promptly and directing calls to appropriate staff members
- Processing patient payments and handling financial transactions with accuracy and confidentiality
- Maintaining patient records and ensuring all documentation is filed correctly and securely
- Preparing patient files and clinical notes for appointments and procedures
- Managing clinic supplies and equipment as required
- Supporting clinical staff by assisting with administrative tasks to ensure smooth clinic operations
- Communicating effectively with patients regarding appointment times, cancellations and clinic policies





What we’re looking for

- Proven experience working in a medical reception setting
- Strong proficiency with practice management software and electronic health record (EHR) systems
- Excellent organisational and time management skills with the ability to prioritise multiple tasks
- Outstanding verbal and written communication abilities with professional telephone manner
- Confident computer literacy and proficiency with Microsoft Office applications
- Patient-focused approach with demonstrated ability to remain calm and courteous under pressure
- Attention to detail and commitment to maintaining confidentiality and data security

About us

South West Sydney Orthopaedics is a dedicated orthopaedic clinic committed to delivering high-quality patient care and specialised treatment in the Liverpool area. Our team of experienced orthopaedic professionals is passionate about helping patients recover and improve their mobility and quality of life. We pride ourselves on maintaining a supportive, professional workplace where staff are valued and supported in delivering excellence in patient care. Our clinic culture emphasises teamwork, continuous improvement and a genuine commitment to patient wellbeing.

What we offer

We offer competitive casual rates and the flexibility of casual employment that suits your lifestyle. You will join a collaborative team in a modern clinical environment where your contribution is recognised and appreciated. Working with South West Sydney Orthopaedics provides the opportunity to develop your skills in healthcare administration whilst supporting patients on their path to recovery. We foster a positive workplace culture where staff wellbeing is important, and we encourage open communication and professional development.

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📌 Medical Receptionist (Liverpool)
🏢 South West Sydney Orthopaedics
📍 Liverpool