Pinsent Masons in Melbourne is seeking an experienced Service Desk Team Lead to guide our IT support across Australia.
You will lead three analysts, manage incidents and ensure service levels while partnering with stakeholders to improve delivery.
You will mentor staff, develop processes, and drive IT governance and security compliance.
The role supports multiple sites including Melbourne, Sydney and Perth, offering a hands-on leadership style in a agile, client-focused firm.
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📌 Service Desk Team Lead – Customer Centric It Support Melbourne
🏢 Pinsent Masons
📍 Melbourne
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