Meriton Suites currently has an opportunity available for a Night Manager to join our Surfers Paradise team.
About the Role
As the Night Manager you will represent Meriton Suites in the absence of the Hotel Manager. You will play a key role in ensuring the safety and wellbeing of all guests and staff.
Your key responsibilities
- Greet and welcome our guests, including following check-in and check-out procedures.
- Manage and train staff.
- Handle complaints and ensure resolutions.
- Ensure relevant front desk tasks are actioned and completed.
- Attend to guest enquiries, requests and follow-ups, if required.
- Prepare and set up for the following day.
- Complete guest accounting.
To be successful in this role you will
- Be able to provide clearance for National Police Check.
- Be confident and able to work under pressure.
- Be proactive and able to make decisions autonomously.
- Professionally presented.
- Possess a genuine passion for guest and colleague experience.
- Be well organised with a meticulous eye for detail.
- The ability to cultivate a positive team culture.
- Have excellent verbal communication skills.
- Have full availability to work a 7-day rotating roster.
Why Meriton Suites?
Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally
- Base + Super + 17.5% Annual leave loading for award-based employees
- Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne
- ‘Merit Academy’ our online training platform to further develop your skills and knowledge
- Paid Parental leave
- Access to Employee Assistance Program (EAP) to provide skilled and personal advice
- Friends and Family discounts
- Team activities and social events
- Induction program for all new starters
Only short-listed applicants will be contacted within 7 days of application. Please note that we will not consider external agencies as recruitment for this role is handled internally.