A busy, established orthopaedic practice -Sydney Advanced Orthopaedics is seeking an experienced Medical Receptionist.

The successful applicant will be required to work unsupervised, be self-directed, flexible and accommodating in spirit. They will need to have excellent communication skills as well as being able to think on their feet, meeting the different needs of our patients and doctors.

Tasks & responsibilities

Providing an outstanding level of customer service in person and over the phone to patients and health professionals.

Efficient management of multiple appointment calendars, referrals, clinical files, SMS reminders and surgical bookings.

Management of consultation invoicing and receipting including private, Medicare bulk billing, DVA, work cover and other third party insurance billings.

Ensure daily finances are managed appropriately and reconciled at the close of business.

Respond and manage written, verbal and telecommunications efficiently and effectively.

Liaising with other health care professionals and hospital staff.





Responsible for the effective running of a high volume, fast paced clinic

Coordinate work cover correspondence, consultation and surgery requests.

Facilitate the coordination, setup and cleaning the practice rooms, including other associated tasks as required.

Available to stay back on the days clinic runs late

Book patients over the phone for consultations within our data system

Be able to check patients in and out of appointments at the front desk on clinic days.

Qualifications & experience

2 - 3 years previous medical reception experience is highly desirable

Highly desirable to have extensive experience in Xestro

Excellent attention to detail

Professional, warm and friendly disposition and presentation

An ability to maintain strict confidentiality regarding all patient and practice matters.

Ability to multitask and remain calm and efficient even when working in a busy and pressured environment

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📌 Medical Receptionist (Geehi)
🏢 seek.com.au
📍 Geehi