Aussie Homes Garage Doors WA | Based out of O'Connor, WA

Monday to Friday | 8:00 am – 4:00 pm | Two Saturdays per Month (8:00 am–12:00 pm)

Are you an experienced Office Administrator who thrives in a fast-paced setting and can keep a busy team running efficiently?

Aussie Homes Garage Doors WA is a growing, locally owned business servicing customers throughout the Perth metropolitan area. We're looking for a confident, highly organised Senior Office Administrator / Scheduler to take ownership of our day-to-day office operations and coordinate our team of technicians.

This is not an entry-level administration role. We're looking for someone with proven scheduling and team coordination experience who can confidently prioritise workloads, manage competing demands and keep everything running smoothly.

Customer service is at the heart of what we do. While it can be challenging at times, it's also incredibly rewarding. We're looking for someone who remains calm under pressure, communicates professionally, and genuinely enjoys helping people while finding practical solutions.

About the Role

As our Senior Office Administrator, you'll be responsible for the smooth running of the office while ensuring our technicians are scheduled efficiently and our customers receive exceptional service.

Key Responsibilities

Schedule and coordinate technicians across the Perth metropolitan area

Manage daily workflows and job allocations

Answer incoming calls and respond to customer enquiries

Book service calls, repairs and installations

Prepare quotes, invoices and job documentation

Liaise with technicians, suppliers and customers

Update and manage jobs using ServiceM8

Ensure office systems and processes run efficiently

Support management with general office operations

Proven experience in scheduling or dispatching field technicians

Previous experience coordinating or leading a team

Excellent customer service and communication skills





Strong organisational and time management skills

Ability to multitask and work under pressure

High level of computer literacy

Exceptional attention to detail

Professional and confident phone manner

Ability to solve problems and make decisions independently

Must have, or be able to obtain, a National Police Clearance

Highly Regarded

Experience using ServiceM8

Experience with Xero

Experience in the building, garage door, maintenance or trade industry

Bookkeeping experience is highly regarded and would be a bonus, particularly if you have experience with accounts payable, accounts receivable, bank reconciliations or Xero.

What's Included

Monday to Friday, 8:00 am–4:00 pm

Based out of O'Connor

Competitive salary based on experience

Supportive management team

Stable long-term position with a growing local business

Opportunity to make the role your own and contribute to the company's continued growth

About You

You're organised, confident and enjoy being the person who keeps everything on track. You have experience scheduling technicians, coordinating a busy team and delivering outstanding customer service—even when the day gets hectic. You lead by example, communicate effectively and take pride in getting the job done right.

If you also have bookkeeping experience, that's a real advantage and will allow you to contribute even more to our growing business.

If you're looking for a senior administration role where you'll be trusted to make decisions, manage a busy workload and play a key role in the success of a growing business, we'd love to hear from you.

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an office administrator?
- Do you have a current Police Check (National Police Certificate) for employment?
- How many years' experience do you have in the construction industry?
- Which of the following Microsoft Office products are you experienced with?

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📌 Senior Office Administrator / Scheduler – Full Time (Western Australia)
🏢 Aussie Homes Building and Maintenance Services
📍 Western Australia