Queensland Cardiovascular Group – Brisbane QLD

Queensland Cardiovascular Group (QCG) is seeking a highly experienced and capable Medical Secretary to join our high-performing team, providing advanced administrative and clinical support to our Cardiologists at St Andrews in Spring Hill. This is a full-time opportunity for the right candidate who enjoys variety, teamwork and delivering an exceptional patient experience.

This opportunity is best suited to a seasoned medical administrator who is confident managing complex specialist workflows, thrives on accountability, and can operate with a high degree of autonomy.

If you thrive in a fast-paced clinical environment, enjoy building relationships, and take pride in keeping things running smoothly — this could be the perfect next step in your career.

About Us

Queensland Cardiovascular Group (QCG) enriches our patients’ lives by improving their heart health. Established over 30 years ago, QCG is a leader in cardiovascular care, supporting 24 specialist Cardiologists across seven locations — five across Greater Brisbane and two on the Sunshine Coast.

Our values are at the heart of everything we do:

- WE care about our patients, families, referrers, staff, doctors and shareholders
- WE lead the way in cardiovascular care through excellence in clinical standards and service
- WE trust each other, acting with integrity and fostering a safe, fulfilling workplace
- WE create success through collaboration and continuous improvement

About the Role

As a Medical Secretary, you’ll play a pivotal role in coordinating complex specialist schedules and patient pathways, ensuring the seamless operation of our clinics. You will act as a key liaison between Cardiologists, patients, hospitals and referrers, delivering a highly professional and efficient service in a fast-paced clinical environment.

Key Responsibilities

- Proactively manage and optimise complex specialist diaries,



balancing competing clinical priorities and procedural scheduling
- Coordinate complex appointment types, diagnostic testing and procedures, ensuring accuracy, urgency management and optimal patient flow
- Manage high-volume and often complex enquiries, exercising judgement, prioritisation and professionalism
- Welcome and arrive patients with a warm, calm and patient-centric approach
- Accurately process billing, invoicing, Medicare and health fund claims
- Maintain accurate and confidential patient records, ensuring data integrity and compliance
- Manage incoming correspondence, referrals and test results
- Facilitate effective communication between patients, Cardiologists and the wider healthcare community
- Support clinic operations by preparing consulting rooms and proactively addressing time-sensitive issues
- Take ownership of problem-solving and escalation management, ensuring time-sensitive issues are resolved efficiently

What You’ll Bring

Specialist Experience & Capability

- Demonstrated experience as a Medical Secretary within a specialist or hospital-based environment
- Proven ability to manage complex clinician workflows, competing priorities and high patient volumes
- Strong understanding of specialist billing, Medicare requirements and healthcare systems
- Experience supporting multiple stakeholders across private practice, hospital and referrer networks
- Cardiology or other specialist discipline experience strongly preferred
- Highly collaborative team player with a positive, can-do attitude




- Ability to work independently and exercise sound judgement in a fast-paced environment
- Confidence in anticipating clinician and clinic needs, rather than reacting
- Exceptional organisational and time management skills, with strong attention to detail
- Ability to multitask and adapt in a quick-paced, ever-changing clinical environment
- Excellent communication and interpersonal skills, with a strong patient-first mindset
- Qualified, discreet and trustworthy when handling sensitive patient information
- Flexible and adaptable, with the ability to work across different clinic locations

What Motivates You

- Being part of a supportive, values-driven team
- Creating positive patient experiences during what can be an anxious time
- Working collaboratively to remove barriers, improve processes and keep clinics running smoothly
- Taking ownership and pride in delivering high-quality administrative support

What We Offer

- Work-life balance – Monday to Friday clinic hours, no weekends or on-call
- Exposure to complex cardiology cases and specialist workflows
- Opportunity to work closely with highly regarded Cardiologists in a leading practice
- Competitive salary package aligned to experience
- Professional development – Ongoing learning, L&D; support and direct leadership guidance
- Variety & responsibility – Once trained, responsibility for supporting multiple Cardiologists
- Supportive team culture – Friendly, collaborative and genuinely caring
- Convenient location – Close to public transport and free onsite parking (subject to availability)
- Great coffee & excellent people – A workplace you’ll actually enjoy coming to

Queensland Cardiovascular Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#J-18808-Ljbffr

📌 Specialist Medical Secretary (Brisbane)
🏢 Queensland Cardiovascular Group
📍 Brisbane