- Location: Prestons, NSW 2170 (Western Sydney)
- Company: Nikpol Australia
- Job Type: Full-Time, Permanent Role
Be the Face of Nikpol in Our New Showroom & Trade Counter
Nikpol is looking for a friendly, professional, and customer-focused Customer Service & Showroom Consultant to join our new Prestons location. This role is perfect for someone who enjoys helping customers, has an eye for interiors, and thrives in a fast-paced environment.
About Us
Nikpol is a leading Australian supplier of decorative surfaces, hardware, storage solutions, and Blaupunkt kitchen appliances. We work closely with cabinetmakers, builders, designers, and architects to deliver quality products and reliable service nationwide.
About the Role
You will be the first point of contact for showroom visitors and trade customers, providing product advice, processing orders, and supporting the sales team.
Key Responsibilities
- Greet and assist showroom and trade customers
- Provide product information and recommendations
- Process sales orders and enquiries accurately
- Support phone and email customer service requests
- Assist with product displays and showroom presentation
- Liaise with warehouse and sales teams to ensure smooth order flow
- Maintain high standards of customer experience
What You'll Need
- Previous customer service or retail/showroom experience (preferred)
- Strong communication and interpersonal skills
- Confident and professional customer-facing approach
- Interest in interiors, cabinetry, or building products (advantage)
- High attention to detail and accuracy with orders
- Ability to multitask in a busy environment
- Basic computer skills (order systems/email)
What We Offer
- Full-time permanent position
- Up-to-date new showroom environment in Prestons
- Friendly, supportive team culture
- Training on products and systems
- Career development within a growing national company
- Competitive salary based on experience
#J-18808-Ljbffr
📌 Customer Service & Showroom Assistant (New South Wales)
🏢 Nikpol
📍 New South Wales
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