Primary Location: WA – Welshpool. Job Summary: Administration Coordinator for WA Telecommunications, supporting the WA Field Module.

About the Role

As the Administration Coordinator, you will provide critical support to the State Manager, Area Managers, and Field Supervisors, ensuring high‑quality administrative, program, and operational assistance. Your work will drive program continuity, improve efficiency, and maintain accurate reporting, compliance, and documentation across the business.

Key Responsibilities

- Collect documentation from stakeholders across multiple sites.
- Manage MDU waivers, quotes, build support, complaints, defects, notifications, and program documentation.
- Coordinate work‑order creation, allocation, updates, and closure.
- Prepare weekly and monthly KPI reports, dashboards, and performance summaries.
- Support meeting coordination, agendas, minutes, and action tracking.
- Maintain operational logs, compliance registers, training records, and workflow documentation.
- Assist with onboarding of field resources and supervisors.
- Liaise with internal stakeholders and client representatives,



ensuring timely communication and issue resolution.
- Support quality assurance, audit preparation, compliance reporting, and continuous improvement initiatives.

What We're Looking For

- Experience in administration, program coordination, or operational support roles.
- Exposure to telecommunications, construction, utilities, or field‑based operations (highly regarded).
- Robust reporting, data entry, document management, and workflow coordination skills.
- Excellent organisational and communication abilities.
- Advanced attention to detail and a commitment to accuracy.
- Confidence working with Microsoft Office, CRM/ERP systems, and digital workflow tools.
- A current driver’s licence.

Company Culture

We value safety, delivery, inclusiveness, and accountability. If you enjoy supporting operational teams, improving processes, and contributing to large‑scale telecommunications programs, we would love to hear from you.

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