Assistant Store Manager – Pottery Barn, Bondi Junction

Our Pottery Barn store in Bondi Junction is seeking a results‑driven, customer‑focused, and dynamic Assistant Store Manager to deliver exceptional customer service, lead an outstanding team, and inspire great performance. This is a permanent, full-time position (76 hours per fortnight) on a rotating 4‑week roster. Availability to work full alternate weekends as part of the roster rotation is also required.

What You Will Be Doing

- Identify opportunities, develop and execute strategies, and analyse daily, weekly, and monthly reports to achieve KPIs
- Set daily, weekly, and monthly sales goals
- Support company promotions and sales events
- Coach and develop team members to drive individual and team performance
- Provide exceptional customer service to achieve world‑class service standards
- Drive our Design Services business area by motivating associates
- Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People‑First Philosophy

What You Will Bring To The Role

- Retail leadership experience, ideally in homewares or specialty retail
- Passion about customer service and enhancing customers’ lives at home
- Love to coach, mentor, inspire, and help grow your team to meet and exceed goals
- Thrives in an entrepreneurial environment and consistently looks for ways to think outside the box




- Proven success in achieving results both independently and through others by creating a spirit of teamwork
- Not afraid to go above and beyond to exceed customers’ expectations and close sales
- Excellent communication, organisational, and leadership skills
- Critical thinking skills to creatively identify challenges and develop action plans in a timely manner
- Ability to independently lead yourself and others to achieve results

Physical Requirements

- Ability to be mobile in the store and back‑of‑house areas, including standing for long periods
- Ability to climb ladders and use other equipment in line with safety standards
- Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

Why You Will Love Working With Us

- Generous employee discounts so you can enjoy our amazing products
- Paid parental leave to support you through life’s most key milestones
- Access to a confidential Employee Assistance Program for personal and professional support
- Career growth opportunities with real investment in your development
- A supportive, collaborative team culture where your success is celebrated
- The chance to be part of a fast‑growing global business with an entrepreneurial spirit

Only candidates with permanent work rights in Australia will be considered.

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📌 Assistant Store Manager: Pottery Barn (Waverley Council)
🏢 Pottery Barn
📍 Waverley Council