Idea 11 is seeking a Service Desk Analyst to join our Managed Services team in a hybrid Brisbane-based role. You will handle incidents and service requests, provide top-notch customer support, and contribute to continuous improvement with the TechOps team.
You will engage in in office visits, remote troubleshooting, and documentation updates while growing your cloud and infrastructure engineering skills in a fast-paced, collaborative environment.
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📌 Cloud-Savvy Service Desk Analyst (Hybrid) (Brisbane City)
🏢 Idea 11
📍 Brisbane City
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