At Nutricula Psychology, we believe that insight creates change.

Every person who connects with our practice is navigating something meaningful — whether it’s stress, relationships, parenting, or personal growth.

Our role is to provide a space where people feel understood, safe, and supported.

This position is not just about administration. It is about being part of that experience from the very first interaction.

We are looking for someone who brings calm, care, and professionalism into everything they do.

At Nutricula Psychology, we believe that insight creates change.

Every person who connects with our practice is navigating something meaningful — whether it’s stress, relationships, parenting, or personal growth.

Our role is to provide a space where people feel understood, secure, and supported.

This position is not just about administration. It is about being part of that experience from the very first interaction.

We are looking for someone who brings calm, care, and professionalism into everything they do.

About the role

You will be the first point of contact for clients — in person, over the phone, and online.

Your role is to create a smooth, respectful, and supportive experience while ensuring the day-to‑day operations of the practice run efficiently.

This role is designed to be flexible, making it ideal for someone seeking meaningful work while maintaining balance with family life.

Key responsibilities include:

- Welcoming clients into the practice with warmth and professionalism




- Answering phones and managing appointment bookings
- Managing clinician schedules and coordinating appointments
- Processing invoices, receipts, and bulk billing requirements
- Scanning, importing, and managing client documentation
- Maintaining accurate records and data entry
- Supporting general administrative tasks across the practice
- Handling all client information with strict confidentiality and care

This role is suited to someone who:

- Is naturally calm, grounded, and emotionally aware
- Communicates with empathy, clarity, and professionalism
- Takes pride in being organised, reliable, and detail-oriented
- Values meaningful work and supporting people
- Can manage sensitive situations with care and discretion

Requirements

- Previous experience in reception or administration
- Strong interpersonal and communication skills
- High level of organisation and ability to manage multiple tasks
- Professional phone manner
- Accurate data entry and attention to detail
- Sound computer skills, including Microsoft Office
- Ability to maintain strict confidentiality at all times

What you’ll experience at Nutricula Psychology

- A calm, professional and supportive work workplace
- Meaningful work that contributes to people’s wellbeing
- A team that values respect, integrity, and genuine care
- A role that allows you to balance work with family or personal commitments

Position details

- Monday to Friday
- Flexible hours
- Located in Mackay
- Competitive remuneration based on experience

#J-18808-Ljbffr

📌 Administration Coordinator (Mackay Regional)
🏢 Nutricula Psychology
📍 Mackay Regional