Gentle Care Nursing Services Pty Ltd – Strathfield NSW

Gentle Care Nursing Services Pty Ltd provides high-quality nursing and support services to clients in the community, including DVA Community Nursing, NDIS participants, aged care clients and private care clients.

We are seeking a passionate and dedicated Community Worker Officer to join our Community Services team. In this role, you will play a key part in supporting individuals and groups facing social, economic, or health-related challenges, helping them access the services and resources they need to improve their wellbeing and independence.

About the Role

As a Community Worker Officer, you will work directly with clients to assess needs, develop tailored support plans, and connect them with relevant community services and government programs. You will also collaborate with partner organisations and multidisciplinary teams to deliver coordinated, client-focused support.

Key Responsibilities

- Conduct client assessments to identify needs, strengths, and barriers
- Develop and implement individualised support plans with clients
- Provide information, referrals, and advocacy to community and government services
- Facilitate group activities, workshops, and community engagement initiatives
- Maintain accurate case notes, records, and reports in line with confidentiality requirements
- Work with internal teams and external agencies to coordinate support services




- Support clients with crisis intervention and conflict resolution where required
- Promote awareness of social issues within the community
- Engage in ongoing professional development and training

About You

- Relevant qualification in Community Services, Social Work, Psychology, or related discipline
- 1-2 years of Experience working with diverse and vulnerable populations
- Strong communication and interpersonal skills
- Ability to work independently and collaboratively in a team
- Knowledge of community resources, government programs, and social policies
- High level of empathy, patience, and cultural sensitivity
- Strong organisational and documentation skills
- Valid National Disability Insurance Scheme Worker Check (NDISWC) / Working With Children Check and (WWCC) /or Police Check

What We Offer

- Meaningful work that makes a real difference in the community
- Supportive and collaborative team environment
- Opportunities for professional development and growth
- Exposure to a wide range of community programs and services

Performance Focus

- Timely and accurate completion of client assessments and support plans
- Positive client outcomes and feedback
- Strong collaboration with internal and external stakeholders
- Compliance with organisational policies, procedures, and industry standards
- Commitment to continuous learning and career development.

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📌 Community Worker Officer (Strathfield)
🏢 Gentle Care Nursing Services
📍 Strathfield