A reputable organisation is seeking an experienced Credit Controller to join its finance team based in Brisbane CBD. This is an excellent opportunity for a credit professional who enjoys building strong customer relationships while taking ownership of a high-volume ledger.
Working within a collaborative finance team, you'll play a key role in maintaining cash flow, reducing debtor days and managing customer accounts with a balanced commercial approach. You'll be joining a business that values teamwork, continuous improvement and delivering an exceptional customer experience.
Key Responsibilities
- Managing a high-volume accounts receivable ledger and ensuring timely collection of outstanding debts.
- Contacting customers to secure payment or negotiate suitable payment arrangements.
- Investigating and resolving account queries, disputes and payment discrepancies.
- Performing account reconciliations and maintaining accurate customer records.
- Monitoring customer credit risk and escalating trends or concerns where appropriate.
- Processing receivable and banking-related administration tasks.
- Managing insolvency, liquidation and debt recovery processes in line with company policy.
- Partnering closely with internal stakeholders to resolve customer issues and improve outcomes.
Skills & Experience
- Demonstrated experience in Credit Control or Accounts Receivable within a medium to large organisation.
- A proven track record managing a high-volume debtor ledger.
- Solid negotiation and relationship-building skills with the ability to handle difficult conversations professionally.
- Experience with customer reconciliations, dispute resolution and collections.
- Exposure to ERP systems and intermediate Excel skills.
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📌 Credit Controller (Brisbane City)
🏢 Agrifutures
📍 Brisbane City
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