The Opportunity

As a Channel Account Manager (CAM), you’ll own some of Pax8’s largest and most influential channel relationships, partners with big ambition, complex needs, and huge upside. You’ll shape multi‑quarter growth plans, unlock new revenue through smarter solution adoption, and build a partner community that sees you as their trusted go‑to. This position will be based in Melbourne, Victoria.

What You’ll Do?

- Strategic partner leadership: Build deep, trusted relationships with partner owners and executive stakeholders, aligning Pax8 solutions to help them win.
- Multi‑quarter account planning: Create and execute practical, ambitious plans that turn partner potential into measurable expansion across multiple quarters.
- Revenue growth through broader adoption: Identify whitespace, increase solution penetration, and grow share of wallet by helping partners adopt a wider mix of vendors and offers on the Pax8 platform.
- Go‑to‑market activation: Lead portfolio‑level launches and campaigns, bringing new offerings to life with marketing and vendor teams, and driving real partner uptake.
- Retention and risk management: Spot early warning signs, address friction fast, and build long‑term “stickiness” through joint planning and executive engagement.
- Forecasting and sales excellence: Deliver accurate forecasting, maintain disciplined pipeline practices, and keep CRM data clean, current, and decision‑ready.
- Cross‑functional orchestration: Bring the right Pax8 teams (enablement, technical, marketing, operations) together to unblock partners and convert opportunities into outcomes.
- Market insight and leadership: Share partner feedback, competitive signals, and market shifts to influence internal priorities and strengthen our APAC motion.
- Mentorship: Support junior team members through coaching,



knowledge sharing, and showing what outstanding looks like in strategic partner management.

What You Bring?

- Substantial experience managing high‑value B2B channel relationships ideally across managed service providers, cloud marketplaces, vendors, or adjacent channel ecosystems (including telco).
- A proven consultative approach: uncover partner goals, navigate multiple stakeholders, and turn complexity into clear commercial plans.
- Strong understanding of managed service provider business models, partner economics, and what drives adoption, churn, and long‑term partner growth.
- Confidence running executive conversations, presenting strategic plans, and leading Quarterly Business Reviews with credibility and momentum.
- High operational discipline: forecasting accuracy, pipeline rigour, and Salesforce hygiene that leadership can rely on.
- A "get up and go" mindset – entrepreneurial, proactive, comfortable creating momentum with the tools available, and energised by change.
- Community‑builder instincts – bringing partners together, activating events, and showing leadership in the channel.
- Willingness to travel for partner visits and industry events as required.

Why Join Pax8?

- Additional 2 weeks of bonus leave each year (total 6 weeks of holiday leave).
- Gold Standard private health insurance for all employees.
- Unlimited growth through learning & development programmes and internal promotion pathways.
- Employee resource groups, donation matching program, and DEI‑B events to foster community.

Equal Opportunities: Pax8 is an equal opportunities employer and welcomes individuals who are in possession of the appropriate requirements to work within Australia. All background, security, and reference checks will be conducted consistent with local best practices.

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📌 Channel Account Manager (Melbourne)
🏢 Pax8
📍 Melbourne