EDMI – Leading Global Smart Energy Solutions Provider At EDMI we are dedicated to the design, development and manufacturing of innovative and technologically advanced energy meters and metering systems for the global utility industry. We believe that our success is driven by a shared commitment to our core values, guided by the OneEDMI Way. This philosophy shapes everything we do, fostering a culture of passion, accountability, collaboration, and continuous improvement. We are looking for individuals who share these values—people who thrive in an agile, customer-focused environment and are driven to make a positive impact in the energy solutions sector. Join us at EDMI, where you’ll work alongside a team dedicated to excellence, innovation, and driving change for a sustainable future.

EDMI Offers

- Flexible Work-Life Balance: Benefit from flexible working hours and hybrid working.
- Generous Leave Entitlements: 5 weeks annual leave + 17.5% leave loading + diversity day to celebrate a birthday, religious occasion or special occasion.
- Amazing & Convenient Office Location: Modern office across the road from Fortitude Valley Train Station with fresh fruit and free coffee!
- Competitive Remuneration, Recognition & Rewards: Competitive remuneration consistent with your skills and experience. PLUS be appreciated for your contributions with reward programs that recognize achievements and celebrate milestones.
- Active Social Club: Unwind and connect with colleagues at Friday drinks & Games Nights in the office, plus regular team celebrations and events to mark milestones and achievements.
- Health & Wellness Initiatives: Enjoy a comprehensive health and wellness program designed to keep you at your best, including access to fitness facilities,



massages and health initiatives.
- Support for Growth & Development: Enjoy ongoing career development opportunities and career progression in an organization that supports personal growth with learning and development opportunities + dedicated training days.
- Passionate, Purpose-Driven Inclusive Culture: Thrive in a workplace that values individuals’ voice, respect, and inclusivity; where passion, collaboration, and positive change are at the core of everything we do.

About this Role

We are looking for a dedicated IT Systems Engineer who thrives in a fast-paced and collaborative environment. You will be passionate about technology, proactive in solving problems, and committed to delivering high-quality IT solutions to support our business operations. In this role you will:

- Support EDMI users across a range of sites in Australian and New Zealand, with involvement in global projects.
- Oversee daily operations, manage tickets, and troubleshoot systems like Office 365, Azure, Intune, Atlassian Suite, Github , and Windows.
- Configure and maintain devices, optimize network performance, and address issues to ensure minimal disruption.
- Administer, monitor, and optimise a fleet of endpoint devices, ensuring their security, performance, and alignment with organisational standards.
- Respond promptly to IT help desk requests,



offering efficient and effective support to end-users.
- Monitor IT systems to spot opportunities for improvement and elevate complex issues for timely resolution.
- Take ownership of tasks and projects such as enhancing system workflows, integrating tools, or optimizing IT infrastructure.
- Proactively identify technical challenges, propose solutions, and implement improvements to boost efficiency and user experience.
- Document processes, solutions, and technical recommendations to ensure consistent IT support and knowledge sharing.
- Work closely with software and hardware developers, technical staff, and management to design and implement IT solutions that align with business goals

To be successful in this role you will:

- Hold a degree or equivalent education/training in a relevant discipline.
- Have 2+ years’ experience administrating IT infrastructure and providing IT support.
- Demonstrate experience in administrating platforms such as the O365/M365 suite, Jira/Confluence, and Windows based platforms
- Be willing to travel locally to support a range of sites. Drivers licence and access to vehicle desired.
- Ability to support end users and their devices in a corporate environment using AD/Entra ID/Group Policy/Intune
- Understanding of networking principles and the administration of network infrastructure e.g.(Palo Alto/FortiGate/Ubiquiti)
- Ability to take an automation first approach using tools and scripting languages such as PowerShell or Python
- Demonstrate strong problem-solving skills with the ability to prioritise tasks effectively.
- Thrive in a collaborative team environment with a willingness to learn new technical skills.

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📌 IT Systems Engineer (Brisbane)
🏢 EDMI
📍 Brisbane