Number of Positions Available: 1

About the role

The Assertive Outreach Support Worker provides nightly roving outreach across the Perth CBD, engaging with adults who may be intoxicated, distressed or disconnected from support. You will assess immediate needs, offer practical assistance and create safe, respectful connections that encourage people to accept help. The role also supports hospital diversion work across the East Metro health area, partnering with hospital teams to assist individuals presenting with concerns related to alcohol and other drug use. This is a casual position, subject to business needs. The role works a set roster each fortnight, including after‑hours shifts, with some overnight and weekend work. Casual shifts will be offered to the successful candidate as required. This role reports to the Support Services Team Leader. Pay is in accordance with the SCHADS Level 4 Award.

How you will make an impact

- Engage proactively with adults in public spaces, offering calm, respectful and non‑judgemental support
- Use a trauma‑informed approach to build trust with individuals who may be intoxicated or experiencing complex challenges
- Conduct risk assessments and determine suitability for entry into the Bridge House sobering up service
- Provide information, brief intervention, referrals and safe transport where appropriate
- Explore Return to Country options when relevant
- Work within a strengths‑based, person‑centred and evidence‑based approach to alcohol and other drug support
- Collaborate with hospitals, external agencies and internal services to ensure coordinated care
- Maintain accurate records, data and risk documentation in line with organisational standards
- Contribute to a safe, inclusive and supportive team environment

What you will bring

- Diploma in Community Services or a related discipline (desired),



or significant experience working in alcohol and other drug support
- Practical experience in welfare, alcohol and other drug services or outreach work, with a strong understanding of trauma, mental health and the challenges faced by people experiencing disadvantage
- Ability to assess risk, respond calmly in high‑pressure situations and manage challenging behaviours
- Strong communication skills and the ability to build trust with individuals who may be non‑engaging or intoxicated
- Commitment to ethical practice, professional boundaries and collaborative teamwork
- Current Senior First Aid Certificate
- Current Driver’s Licence

What we offer

- NFP salary packaging benefits (up to $15,900 tax‑free) and Entertainment Benefit ($2,650 tax‑free)
- Employee Assistance Program – confidential counselling service
- Financial, retail, and lifestyle discounts
- Discounted health and fitness programs through Fitness Passport
- A supportive, inclusive culture with passionate and dedicated team members
- The opportunity to make a meaningful difference through your contribution to AOD services

Equal Opportunity Employer

The Salvation Army is an Equal Chance Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.

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📌 Casual Assertive Outreach Support Worker (Perth)
🏢 The Salvation Army
📍 Perth