About The Role

As a CBRE Workplace Experience Coordinator, you’ll be responsible for delivering a world‑class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function, which is responsible for providing world‑class customer service to the clients and visitors of a designated building.

What You’ll Do

- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
- Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
- Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
- Oversee all Hard services third‑party vendors.
- Carry out any small ad‑hoc handyman requests.
- Manage the Central Park EOT locker & Facilities requests.
- Manage the Central Park internal floor locker requests.
- Acknowledge inquiries or complaints from employees, guests, and co‑workers.



Provide solutions in a professional customer service‑driven manner.
- Organize room configuration arrangements on level 18 when requested. This is shared between other WECs.
- Follow property‑specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having limited chance to exercise discretion.

What You’ll Need

- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
- A “Can do” attitude and work well within a team environment.
- Trade background but not essential.

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📌 Workplace Exp Coordinator (Hard Services) (Australia)
🏢 CBRE Asia Pacific
📍 Australia